Clinical Integration Coordinator

Lakes Region EMS is an Advanced Life Support (ALS) ambulance service with both rural and urban service areas just northeast of the Twin Cities metropolitan area. We operate bases in Rush City, North Branch, and Lindstrom, Minnesota, as well as St. Croix Falls and Milltown, Wisconsin. Our team takes great pride in delivering exceptional, compassionate care to our communities. Our ambulances are staffed by highly trained Paramedics and EMTs equipped to manage traumatic injuries, sudden illnesses, and complex medical emergencies. We are seeking to expand our clinical department with a Clinical Integration Coordinator role. 

The Clinical Integration Coordinator will play a critical role in developing others to be confident prehospital clinicians and support the mission and goals of the organization. This includes coordinating and implementing clinical education programs and initiatives aimed at enhancing learning outcomes and opportunities for new team members. To be successful, you should have a solid working knowledge of prehospital care, strong organizational and communication skills, attention to detail, and a commitment to promoting excellence in education.

Key Responsibilities

• Coordinate and deliver clinical onboarding education, training programs, workshops, and learning activities.
• Serve as a primary educator during clinical onboarding and support consistent, engaging learning experiences for new employees.
• Collaborate with educators, trainers, clinical leaders, and subject matter experts to develop and maintain curriculum, lesson plans, and educational resources.
• Coordinate training logistics, including schedules, participants, materials, equipment, technology, and other program resources.
• Evaluate onboarding education through participant feedback, assessments, and outcome data; identify opportunities to strengthen program effectiveness.
• Maintain educational materials and resources to ensure content reflects current standards, organizational expectations, and evolving EMS practices.
• Build collaborative relationships with internal and external partners to identify educational needs and support training initiatives.
• Stay current on EMS education trends, research, and best practices and contribute to the ongoing improvement of clinical onboarding and education programs.

Individuals who are successful at Lakes Region EMS foster ownership and responsibility in shaping the work experience by:

• Demonstrating a growth-based mindset, with a desire to continually learn and grow personally, professionally, and clinically.

• Bringing enthusiasm, professionalism, and a positive attitude to their work.

• Taking initiative to identify needs, solve problems, and lead by example.

• Communicating effectively, both verbally and in writing, in a way that positively represents Lakes Region EMS.

• Building strong, constructive relationships and engaging in productive accountability conversations with coworkers and organizational partners.

• Representing Lakes Region EMS professionally and positively with coworkers, patients, community partners, and external stakeholders.

• Working collaboratively as a team member and contributing to the success of others and the organization.

• Engaging in respectful, productive conversations and addressing concerns directly rather than contributing to workplace drama, negativity, or gossip.